Field service operations software

Run jobs, staff updates and compliance from one simple service business platform.

ServiceFlow helps small field service businesses schedule jobs, collect staff updates, upload job photos, manage documents, share customer portals and stay on top of compliance without juggling spreadsheets, WhatsApp and paper forms.

No card requiredStarter from £30/monthBuilt for small service businesses

Common problem

Service work gets messy when every update lives somewhere different.

Many small service businesses rely on Google Calendar, WhatsApp, paper checklists, Jotform, folders and spreadsheets. That makes it easy to miss updates, lose photos, forget who is assigned to a job or send staff out without the right SDS, COSHH, method statement or risk assessment.

Scattered job updates
Photos separated from records
Documents hard to match to work
Unclear job status
ServiceFlow document library with safety documents, chemicals and compliance records

Simple plan limits

Start small with clear, practical usage limits.

ServiceFlow is built to keep small service businesses organised with clear plan limits for users, storage and retained job photos. Extra storage, longer retention or larger teams can be arranged through support.

30-day free trial
Starter from £30/month
Includes 3 internal users
Includes 2GB storage
Includes 90-day job photo retention
No card required

Connected workflow

Bring the whole service workflow into one clear job record.

ServiceFlow connects scheduling, staff mobile updates, before/after photos, customer portal access, SDS/COSHH, safety documents, training sign-off, incidents, support and billing so the team can see what matters without hunting.

Explore features

Job scheduling

Book work into a simple calendar, assign staff and keep missed or cancelled jobs visible.

Staff mobile updates

Give field staff a phone-friendly job screen for notes, navigation, photos and completion updates.

Photos and records

Capture before, during and after photos so proof of work stays attached to the job record.

Customer portal

Share appointments, selected documents, notes and reports through explicit customer access.

Safety documents

Keep SDS, COSHH, RAMS, risk assessments and method statements ready for the work they support.

Training and incidents

Track toolbox talk sign-off, incident reports, holiday requests, support and billing in the same system.

Core workflow

From first booking to retained records.

1

Schedule job

2

Assign staff

3

Complete work

4

Upload photos

5

Share report/documents

6

Keep records

ServiceFlow staff mobile workflow with navigate, upload photos, complete job and training warning actions

Staff workflow

Give staff the job details they need on site.

Staff can see their own jobs, open navigation, read customer and job notes, upload before/during/after photos, mark work complete, report incidents and sign training records from a simple mobile-first screen.

Designed for phone use during the working day
Photo evidence stays connected to the job
Training and incident workflows sit beside the work

Customer portal

Share appointment progress without exposing internal admin.

Customers can be linked to the correct customer or site so they see permitted appointments, customer notes, approved documents and generated reports. Internal staff records, training and private compliance files stay hidden unless explicitly made customer-visible.

Explicit customer and site access
Approved customer-visible documents
Clear appointment and report area
ServiceFlow customer portal showing appointments, customer notes, documents and report download

Compliance and documents

Prepare reusable documents before creating job templates.

Keep SDS, COSHH, RAMS, risk assessments, method statements, products, chemicals, training records and business compliance documents organised. Link the right documents to templates so staff and customers see the correct records when jobs are booked.

ServiceFlow compliance and documents library

Who it is for

Built for field teams that schedule work and need proof, notes and documents in one place.

Cleaning
Facilities management
Pest control
Window cleaning
Maintenance
Property services
Small contractors

Simple starter plan

Start with a 30-day free trial. No card required.

ServiceFlow Starter is £30/month after the trial and includes 3 internal users, 2GB storage and 90-day job photo retention alongside job scheduling, customer portal, photo uploads, documents, training, incidents, holiday requests, reports and support tickets.

Start free trial