Job scheduling
Book work into a simple calendar, assign staff and keep missed or cancelled jobs visible.
ServiceFlow helps small field service businesses schedule jobs, collect staff updates, upload job photos, manage documents, share customer portals and stay on top of compliance without juggling spreadsheets, WhatsApp and paper forms.
Common problem
Many small service businesses rely on Google Calendar, WhatsApp, paper checklists, Jotform, folders and spreadsheets. That makes it easy to miss updates, lose photos, forget who is assigned to a job or send staff out without the right SDS, COSHH, method statement or risk assessment.

Simple plan limits
ServiceFlow is built to keep small service businesses organised with clear plan limits for users, storage and retained job photos. Extra storage, longer retention or larger teams can be arranged through support.
Connected workflow
ServiceFlow connects scheduling, staff mobile updates, before/after photos, customer portal access, SDS/COSHH, safety documents, training sign-off, incidents, support and billing so the team can see what matters without hunting.
Book work into a simple calendar, assign staff and keep missed or cancelled jobs visible.
Give field staff a phone-friendly job screen for notes, navigation, photos and completion updates.
Capture before, during and after photos so proof of work stays attached to the job record.
Share appointments, selected documents, notes and reports through explicit customer access.
Keep SDS, COSHH, RAMS, risk assessments and method statements ready for the work they support.
Track toolbox talk sign-off, incident reports, holiday requests, support and billing in the same system.
Core workflow

Staff workflow
Staff can see their own jobs, open navigation, read customer and job notes, upload before/during/after photos, mark work complete, report incidents and sign training records from a simple mobile-first screen.
Customer portal
Customers can be linked to the correct customer or site so they see permitted appointments, customer notes, approved documents and generated reports. Internal staff records, training and private compliance files stay hidden unless explicitly made customer-visible.

Compliance and documents
Keep SDS, COSHH, RAMS, risk assessments, method statements, products, chemicals, training records and business compliance documents organised. Link the right documents to templates so staff and customers see the correct records when jobs are booked.

Who it is for
Simple starter plan
ServiceFlow Starter is £30/month after the trial and includes 3 internal users, 2GB storage and 90-day job photo retention alongside job scheduling, customer portal, photo uploads, documents, training, incidents, holiday requests, reports and support tickets.